XY problem

XY problem

Common

Rarity: Common

The most frequent rarity: most Wikipedia articles become Commons.

Rarity follows how well known the article is: its views on the French and English Wikipedia over a year, and the number of languages it exists in.

At a glance

Class
Notion
Domain
Science and technology
In collections
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What Wikipedia says

The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the question is about an end user's attempted solution (X) rather than the root problem itself (Y).

Excerpt from the Wikipedia article “XY problem”, under the CC BY-SA 4.0 license. Read the article on Wikipedia

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