OTRS

Rarity: Uncommon

A topic a little better known than average, read and translated beyond its own country.

Rarity follows how well known the article is: its views on the French and English Wikipedia over a year, and the number of languages it exists in.

At a glance

Class

Invention

Domain

Science and technology

Knowledge cost

3

In collections

Nobody has pulled it yet.

What Wikipedia says

OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).

Excerpt from the Wikipedia article “OTRS”, under the CC BY-SA 4.0 license. Read the article on Wikipedia

Image: Auteur inconnu, GPL, via Wikimedia Commons.