Help desk

Rarity: Uncommon

A topic a little better known than average, read and translated beyond its own country.

Rarity follows how well known the article is: its views on the French and English Wikipedia over a year, and the number of languages it exists in.

At a glance

Class

Notion

Domain

Science and technology

In collections

Nobody has pulled it yet.

What Wikipedia says

A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. Large help desks have a person or team responsible for managing the incoming requests, called "issues"; they are commonly called queue managers or queue supervisors.

Excerpt from the Wikipedia article “Help desk”, under the CC BY-SA 4.0 license. Read the article on Wikipedia

Image: Teaching and Learning with Technology, CC BY 2.0, via Wikimedia Commons.