Omnichannel

Rarity: Common

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At a glance

Class

Notion

Domain

Science and technology

In collections

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What Wikipedia says

Omnichannel is a neologism describing a business strategy. According to Frost & Sullivan, omnichannel is defined as "seamless and effortless, high-quality customer experiences that occur within and between contact channels".

Excerpt from the Wikipedia article “Omnichannel”, under the CC BY-SA 4.0 license. Read the article on Wikipedia